4 - Viewing your library card details

1. Enter your userID (library card number) and PIN into the login form at the top of the website and click login button. Your user ID is on your library card and also on your checkout docket. PINs are automatically added to your card. Contact library staff to find out your PIN.
   
   



2. Click on My Account. The My Account menu will appear
   
   
   
3. To view checkouts, bills and holds click on Review My Account. This will take you to an account summary where the number of items checked out, holds and bills on the card are listed.
4. Click on either the Checkout tab or link to view the list of items checked out.
5. Click on either the Holds tabs or link to view the list of holds on your card.
6. Click on the Bills tab or You owe link for details about the charge. The tab will not appear if there are no bills on your card.
   

Alerts - User is Stopped
This alert will appear if there are overde items or bills on your card. You can still renew your items and place holds.

Checkouts
This will show the titles, authors, date due, number of times renewed as well as the amount currently owing if the item is overdue. To renew items.

Bills
Any money owing on the card for late returns or charges for activities will be displayed in the bills area.

Holds
The Holds sections will display all holds placed with your membership card. It will list the title, author, availability, pickup location and expiry date of each hold.

If you are still waiting for the title:

• the expiry date will be approximately 18 months after placement of the hold.
• The pickup branch will be the branch you selected when you placed the hold
  

If the title has arrived at the pickup branch:

• the pickup branch is the branch where the hold is awaiting pickup.
• the expiry date will be the date the title will be returned to its home branch if not picked up.
  

Next: 5 - Renewing items on your card
Previous: 3 - userID & PINs
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