3. USERID AND PINS

All member passwords have been automatically replaced with a 4 digit PIN. To find out your PIN you can contact the library by phone, in person or via the website. Once you have your PIN you can log into the member’s area to view what you have borrowed, renew items as well as place holds. In addition, you can change your PIN to something that you will remember.

PINs need to:

• Be between 4 - 10 characters in the interest of your security.
• Have no spaces or use any special characters e.g. ~ ! @ # $ % ^ & * ( ) + _ .
• Be either alphabetical (all letters), numerical (all numbers) or alpha-numeric (a mix of letters and numbers).

They can be upper or lowercase. iBistro is not case sensitive, you can type in either case regardless of what was set up at the library.

to change a pin

1. Enter your userID (library card number) and PIN into the login form at the top of the website and click the Login button. Your user ID is your library card number starting 20023.




2. Click on the My Account link at the top of the catalogue. A menu will appear.
3. Click on the Change your PIN link.





4. Type your User ID, current PIN then type your new PIN. Retype the new PIN and click the Change PIN button.
   
   

Next: 4 - Viewing your library card details
Previous: 2 - iBistro screen
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